UBT 2012 Technology Showcase
Posted 16 Days ago
Join UBT for an afternoon at the Washington National’s ballpark for our 2012 Technology Showcase on June 6th. Canon, HP, eCopy, SmartPrint and uniFlow specialists will be onsite covering topics ranging from streamlining document workflow to managing total cost of ownership. You will be able to participate in hands-on demons...
UBT Gives Back
Posted 1 Months ago
United Business Technologies is excited to announce that this year we will be partnering with the Children’s National Medical Center and will contribute $50 for all Canon equipment* sold from April 1st through December 31st. For more details about this program and how you can contribute please visit our site below.
http:...
imageRUNNER ADVANCE 4000 Series
Posted 2 Months ago
United Business Technologies is proud to announce Canon’s latest addition to its product lineup with the imageRUNNER Advance 4000 Series. Check out the article by Canon below or for more product information please visit the link below or contact one of our representatives at 703.917.0100 ext. 0.
http://alturl.com/ek2rx
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Canon U.S.A. Announces Sponsorship Of The 2012 National Cherry Blossom Festival In Washington, D.C.
Posted 2 Months ago
United Business Technologies is proud to share the announcement of Canon U.S.A.’s sponsorship of The 2012 National Cherry Blossom Festival in Washington, DC. The Cherry Blossom Festival is a five week celebration that honors the 1912 gift of 3,000 cherry trees from Tokyo to Washington, DC. To read more about Canon’s c...
Managed Print Services
Posted 3 Months ago
United Business Technologies is proud to announce the launch of our new Managed Print Service and software technology SmartPrint. Managed Print Services from UBT are customized end-to-end solutions that provide everything a company needs to control output costs. The program is comprised of an initial output assessment, hardware redeploymen...
Baltimore...Baltimore...Baltimore!!
Posted 4 Months ago
United Business Technologies is proud to announce the launch of its new office in Columbia, Maryland that will be building our current customer base in the Baltimore area. This will be UBT’s third location in addition to our Gaithersburg, MD and McLean, VA offices. We are also very excited to announce our new Baltimore Mana...
Automated Processes Increases Customer Satisfaction
Tuesday, September 13, 2011
In July of 2011, UBT implemented an automated processes software solution that enhances our already dedicated and responsive customer service and technical team by providing them with detailed daily reports and direct customer feedback.
- Communication is Key! Each time a service call is entered, an automatic email will be sent to you so that you know it has been processed and in our eAutomate system ready to be dispatched.
- We want your feedback! Once a service call is complete, we will email you a survey to make sure everything is working to your satisfaction. UBT wants to know the things we are doing extremely well and also the areas in which we need to improve.
- Your responses will not be lost in the shuffle! We have quality assurance measures in place that will make sure your requests will be acted upon and resolved to better suit your needs.
At any time you can opt of these services, but we welcome you to participate so that we can continue to enhance your customer experience with UBT!
