United Business Technologies’ National Account Division allows for one stop shopping for companies with multiple offices throughout the United States. We provide the best equipment, at consistent volume discount pricing, for each branch. Our centralized dispatching system and hand selected Canon partners guarantee first class service and systems support in every location.
UBT offers the premier National support program by combining our independent and entrepreneurial mind set and responsiveness with the normal benefits of national account programs such as:
- Centralized Account Management (Single Point of Contact)
- Aggressive, Manufacturer-supported National Price levels
- Centralized Service Dispatch
- Comprehensive Service Reporting
- Consolidated Invoicing (1 invoice nationally for equipment and service)
Customers will receive the attention and management required to operate a complicated, national account without receiving substandard technical support provided by many of our competitors. With only very limited exceptions, the independent copier channel operates with lower overhead and increased flexibility when compared to the public companies in our industry. The result is better technical support and increased uptime and productivity for our clients. Our hand selected group of partners, although transparent to our clients, combines to provide the support required to offer 98% Uptime Guarantee and Four Hour Guaranteed Response Time.
With over 25 years of experience working with Canon organizations, UBT’s management team has a proven track record of effectively establishing and managing national contracts such as Discovery Communications, Orbital Sciences Corporation, Patton Boggs, and FBR. We have long standing relationships with the partners required to support national locations and will easily manage and facilitate the implementation and support of the equipment. UBT representatives will be onsite for all major national installations along with our partners to ensure a smooth integration and transition.
Our national partners will help UBT provide premier technical support while being transparent. UBT will manage all aspects of the relationship. If a dealer fails to consistently meet the superior service standards set by United Business Technologies, we will replace them. You will never be forced to accept substandard service from a local branch, simply because they are a part of a large company. The customer will have a single point of contact that will handle any issues relating to service, support or administration. This will lend to better tracking, less administrative time, and consistently accurate information.
Why deal with an extra-large bureaucratic organization when you can work with an aggressive and responsive independent company that provides the same national account benefits. Faster answers, better technical support, simpler account management.
For more information please contact Sarah Cullen at 703.917.5665 or email@example.com.