Production

UBT is committed to providing our consumers with technical service that enables you to receive the highest return both in quality and production capabilities out of your equipment.

5 Year Repair or Replace Warranty

• UBT will repair or exchange your copier during a full 5 years of active service within your office as long as the copier has been continuously covered by a UBT full service contract.

2 Hour Average On-Site Response Time

• UBT averages 2 hour response time from the time the service call is placed until a technician arrives at your office. UBT will provide a credit of $500 if a maximum response time of 4 hours is missed.

98% Uptime Guarantee

• UBT guarantees 98% equipment uptime. Specifically, if your copier is inoperative for more than 2% of regular business hours over the course of one year, UBT will provide a $500 credit.
• The Net Call Incentive and Measurement System for UBT technicians, minimizes recalls and incomplete service calls to insure 98% uptime.