UBT is dedicated to work with you to identify your print related costs and ensure that your equipment mix is meeting your company’s specific needs.  When UBT identifies all your print-related costs for you, savings opportunities are revealed to reduce your costs by up to 30%.  Under a MPS contract with UBT, you will receive quarterly reviews to maximize employee efficiency and reduce waste so that your document processing fleet is optimized for maximum efficiency and cost savings.

To ensure your company’s satisfaction UBT is also committed to upholding our program specific guarantees such as the 90 Day Unconditional Money Bach Guarantee, Lifetime Printer Replacement, and 4 Hour Average Response Time Guarantee. We are so confident that our MPS program can save your organization money, that if we cannot reduce your overall equipment fleet expenditures by 10% then we will pay you $500.

To learn more about our program and how UBT can customize a managed print solution that will specifically meet your organization’s needs contact us today at 703-917-0100 ext. 2010.

United Business Technologies is proud to announce the launch of its new office in Columbia, Maryland that will be building our current customer base in the Baltimore area.  This will be UBT’s third location in addition to our Gaithersburg, MD and McLean, VA offices.  We are also very excited to announce our new Baltimore Manager, Wes Rowh, who was recently promoted from his Major Account Executive role in McLean, VA.

Mr. Rowh has over 4 years of sales experience in the office imaging industry and is a graduate from the University of Maryland in 2004 with a Bachelor in Arts.  From Maryland Mr. Rowh then went on to earn his Master of Science degree from the University of Baltimore in 2006.  He has served in numerous positions including Sales Representative, Major Account Executive, and now will be managing the sales office in Baltimore.  With a strong knowledge of imaging technology and understanding customer goals, Mr. Rowh has been responsible for growing commercial sales and managing some of UBT’s largest accounts.

We look forward to the new opportunities and business this new venture will bring to UBT in 2012 and the years to follow.  Without the support and loyalty of our numerous customers this new location would not be possible!

Throughout the evening various awards and achievements were recognized by UBT’s President, Scott Manoogian.  In 2011 UBT increased its revenue in both service and equipment bringing the total revenue to an outstanding $43.5 million, a 6% increase from the previous year.  We would like to thank all of our loyal customers who continue to partner with us year after year and help us be the success we are today!

We would also like to take the time to recognize our President’s Club recipients that have been exceptional throughout 2011.  This year’s winners will be going on an all-inclusive trip in March 2012 to the Excellence Resort in Riviera Cancun Mexico.  We would like to congratulate all recipients which include Kelli Haynes, Warren Thompson, Danielle Eustace, Amanda Sirry, Wes Rowh, Matt Stromberg, Ken McGraw, Jesse Goldstein, Steve Moss and Hau Lai.

Congratulations UBT to another successful year and Holiday Party!  Thank you to everyone who helped put such a wonderful night together.  We hope everyone enjoyed the festivities and look forward to another successful year in 2012!

It was recently reported by MSNBC that  "HP LaserJet printers built before 2009 will accept remote firmware updates without properly checking where they come from.  This means that - at least in theory - a hacker could cook up a malicious firmware update and upload it to a printer to make it stop working, spy on print jobs, or maybe even set the printer on fire."

UBT wants to ensure that our customers' equipment and data are protected - please see below for Canon and SmartPrint Security safeguards:

Canon Security

1.  Canon devices do not automatically check for firmware upgrades unless specified to.  This feature can be turned on or off.

2.  The firmware cannot be updated via a print job sent to the machine.

3.  Canon devices are upgraded in two secure ways, Physically at the device using: a.) proprietary utilities and firmware or b.) Remotely using Canon's secure CDS and UGW delivery system directly to the device.

4.  The Universal Send feature, when configured with a Canon device, is typically configured only to send emails never to receive emails, which prevents spam and unauthorized use.

5.  Furthermore, Canon's advanced line of copies have advanced security options that provide encryption, digital signatures and additional security layers to further protect the client's network and the Canon device itself.

SmartPrint Security

1.  Typically, most network printers are behind a companies' firewall and are unable to be accessed from outside the domain.

2.  The DCA as of today does not facilitate attacks of this nature on printers.  Today, we read data from the MIB which is the data storage component of the printer memory and not the memory segment that holds executable code.

3.  With the advanced security features Canon provides, along with current network policies and protocols, most Canon MFPs are securely behind network firewalls and are unable to receive firmware upgrades via print jobs.

4.  Firmware updates are securely performed by a certified service technician using proprietary Canon utilities.

If you have any further concerns, please contact us at 703.917.0100 or email info@ubti.com.

Join UBT for an afternoon at the Newseum
and you will receive a Free Admission Pass good until 2012!

UBT Technology Showcase
Newseum: Knight Conference Center
11:00am to 3:00pm
555 Pennsylvania Avenue, NW, Rms 702-704
Washington, DC 20001

UBT partners with Canon and Hewlett-Packard to bring you the latest products, software solutions and device management techniques in the industry to help your business maintain the highest levels of security and tracking while saving you money.

Product Demonstrations
Canon imageRUNNER ADVANCE Series
Oce Production Line-Up
HP Printer Technology

Software Solutions
Nuance eCopy
uniFLOW
SmartPrint

Device Management
Security
Cost Recovery
Output Tracking

Environmental Commitment
Recycling
Energy Efficiency
Resource Conservation

Register for UBT's Technology Showcase Today

Parking: Valet Parking provided at the Freedom Forum Entrance on 6th Street
Metro: Archives/Navy Memorial/Penn Quarter or Judiciary Square
Get Directions

For any questions please contact Laura Simmons at 703.917.4467/lsimmons@ubti.com

• Communication is Key! Each time a service call is entered, an automatic email will be sent to you so that you know it has been processed and in our eAutomate system ready to be dispatched.
• We want your feedback!  Once a service call is complete, we will email you a survey to make sure everything is working to your satisfaction. UBT wants to know the things we are doing extremely well and also the areas in which we need to improve. 
• Your responses will not be lost in the shuffle!  We have quality assurance measures in place that will make sure your requests will be acted upon and resolved to better suit your needs.

At any time you can opt of these services, but we welcome you to participate so that we can continue to enhance your customer experience with UBT!

As always, we appreciate and value your feedback so let us know what you think by emailing us: info@ubti.com.  Also, join us on us on Linkedin, Facebook or Twitter to get UBT weekly updates and event information.