Employee Highlight: Mike Goins

Hometown: Centennial, Colorado

Tell us a little about yourself:  I've been married for 28 years and have 2 children and just became a grandpa this month!  I've also been in the industry for over 20 years.

Years at UBT: 2 years

Choosing the Right Copier

Copiers Washington DC

For such simple pieces of everyday technology, copiers are extremely important. They are crucial parts of communication, information flow, customer support--you name a job or task, and a copier is likely to be necessary somewhere along the line. It is because of this importance that choosing a copier feels like such a huge task. Especially with the not-so-helpful opinions found all over the Internet, searching through the various kinds of copiers can seem like wandering through an endless maze.

Choosing Managed Services

Managed print services DC

Every business, from the largest brand-name Goliath to the smallest hometown start-up, is likely banking a lot of what they do on the miracles of technology. Computers, printers, Internet connections, and mobile devices are quickly becoming the technological keystone of business itself. Since we all know that tech of any kind has a tendency to act up when we most need it to work properly, having computers and mobile devices at the heart of our companies means that we need a quick and efficient way to both avoid problems and solve current ones.

Employee Highlight: David Sheehan

Highlight: Receiving the 2014 Operations employee of the year award and attending the Presidents Club trip to Cancun, Mexico.

Hometown: New Market, MD

Let's Go Canon Shopping

Canon Printer Maryland

What kind of Canon printer should you get?

Manage Your Office from the Inside Out

Managed Print Services DC

Have you ever been looking for something in your office and you mentally think "search feature," but then you remember that it only exists in the virtual world? Maybe it's time to move some of your piles you have to search through into the virtual world. That's where document management enters. It can help you transition from file cabinets to an almost no search time situation!

A document storage and retrieval transformation.

There are three main ways that document management transforms your office on the document level.

Managed IT to the Rescue

Maryland Printers

The average phone hold time is 15 and half minutes. That's long enough for your customer to get frustrated. It's long enough for him to forget why he's calling you. It's long enough for him to take his business somewhere where he feels they'll prioritize him.

Your customer does not want to compete with technology issues. Your employee should never have to face the decision: do I give the customer quality service, or do focus on the glaring IT needs?

You can do BOTH when you hire a team specifically cut out for managed IT work.

How To Make Your Office Greener

New York Printer

The average office worker uses 10,000 sheets of paper per year. That's a crazy amount of paper! How can businesses dramatically reduce paper costs and build a greener office? The answer: document management software. Besides saving money on printing, reducing waste, and increasing efficiency -- you can go paperless and help preserve the environment.

Employee Highlight: Kevin Moran

New York PrintersHometown:  Western Maryland

Tell us a little about yourself:  I am an HP certified printer and have been in the HP printer industry for 20 years.  I have been working with UBT for 9 years.  

Employee Highlight: Sherelle Vaughn

Hometown: Clinton, MD

Tell us a little about yourself: I have been with UBT for 21 years now. I took on a new position about 4 years ago as the Sr. Sales Administrator. I particularly enjoy this business, and the challenges that go along with it. My strength is my attention to detail. I pride myself on my reputation for following through. When I commit to doing something I make sure it gets done.  

Years at UBT: 21