Help Desk

Canon Printer Maryland

Help Desk

UBT’s Help Desk provides you with professional and courteous service, expert problem solving and unparalleled peace of mind.

With UBT’s Help Desk, your employees can enjoy peace of mind knowing that our certified technicians resolve complex technical problems quickly and efficiently.

Less Downtime = Productivity

When you call our IT Service Desk, we get right down to business with:
  • Live Support, 24/7 – Work late?  Work from home?  Work weekends?  It doesn’t matter.  Anytime you run into a problem with your technical equipment, you can give our team a call

  • More Experience for Swifter Issue Resolution – Our Service Desk is staffed by 275+ seasoned technicians with a minimum of two-years’ experience resolving application, desktop and network-level issues. When you call, you can count on receiving reliable top-tier U.S. based support

  • Microsoft Office Expertise – All Service Desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.

  • Customer Recognition – Each time one of your users calls the Service Desk, our technician automatically accesses your unique customer profile, so we can move quickly, and knowledgeably, to correct your problems.

Support Pack Options

We've Got You Covered

Our Service Desk support includes:
  • PC, Mac & Network troubleshooting
  • Hand-held device configuration and troubleshooting
  • Business applications
  • Administrative tasks
  • Software installations
  • Virus/Spyware/Malware removal
  • File/folder restores
Everyone wants fast, expert answers when unexpected problems come up. We’re ready, able and eager to give you the technical assistance you need.
Tell us about your IT Environment to enter the quarterly drawing for a $100 Visa Gift Card!