UBT Customer Access: Easier Than Ever

UBT's Customer Login site is here to provide you easier and more secure access to your account information. You will no longer need your customer number each time you login, as the system now requires users to login via email and password. Please follow the steps below to get started.

Step 1: First Time Access 

The first time you access the site, you will need to call our main line, 877.917.0100, to establish login credentials.  Simply ask for your contract representative who will assist you. (You will need your customer number at this time).  

Step 2: Customer Login 

Once your account has been created, you can go directly to the Customer Login Screen and sign in.

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There you will be able to:

  • View service, equipment and meter information

  • Place service calls and supply orders

  • Input meter readings

  • Manage user accounts


For further navigating instructions, please refer to UBT's Customer Service Portal Guide.

Questions or login issues?  Contact: mstilwell@ubti.com