I received a recommendation for UBT from a building colleague. Going with UBT was the right decision for PERC. From day one, UBT was responsive and timely in setting up our copier contract and negotiations were fair and painless; within two days, we had a signed agreement. The customer service that we receive is top notch - I appreciate that I can reach my rep and that he responds in a prompt manner. I highly recommend UBT to anyone looking for a copier service provider.