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10 Things to Consider when hiring a Managed Services Provider

With the rapid changes in technology over the past five years, there are ten new things to consider when selecting a Managed Services Provider (MSP) to include:

Contract structure to suit your organization
Financial recourse if the level of service fails to be met
Account credit during transitional period

Read more to see the full list compiled by our partner, ARGroup: 10 Things to Consider when hiring a Managed Services Provider.

For further information on UBT and ARGroup's IT Services, please visit Managed IT.

Why Businesses Are Turning to Greener Practices

Businesses today are discovering many good reasons to move to an environmentally-friendly work place. Changes are taking place according to green principles involving a decreased reliance on paper products, reductions in the amount of consumables, and better management of print systems. While there are many ways to achieve a greener practice, one powerful way to begin experiencing real operational savings is with the help of Managed Print Services.

The Features That Set Home Business Printers Apart

Do you have a small office or maybe a home office? If so, you may have struggled when it came to getting a printer that delivered the performance you need without taking up too much space or requiring too much of your budget. A recent release by Canon is the Maxify, a compact, high-quality printer.

All the Best Features

Both home users and business users can appreciate the features that make heavy-duty printing and copying convenient, so that you can get work done. So what makes this new printer so great?

Employee Highlight: Terence Matthews

Meet UBT's employee Terence Matthews!

Hometown: Southern Maryland

Tell us a little about yourself: I have spent over twenty years in the imaging systems industry where I've served in many strategic leadership positions including Sales Representative, Copier and Facsimile Sales Manager, Copier Imaging Divisional Manager and Vice President. I graduated with a Bachelor of Arts from North Carolina State University in 1990, earing a dual degree in Business Management and Economics.

Years at UBT: 12

Employee Highlight: Laura Simmons

Meet UBT's employee Laura Simmons!

Hometown: Morgantown, WV

Tell us a little about yourself: I have been working with UBT for almost 10 years, 8 of which were spent in the McLean, VA office. Last year I moved to Los Angeles, CA to take on the role of Regional Project Manager. It has been a fantastic learning experience and a wonderful time to be a part of UBT's expansion on the West Coast. On my time off, I enjoy the beautiful weather and explore all the fun things to do in my new area!

Years at UBT: 9.5

Employee Highlight: Mike Vincent

Meet UBT’s employee Mike Vincent

Hometown: Fairfax, VA

Tell us a little about your time at UBT: I began working on Canon copiers in 1982. I joined UBT’s team about 15 years ago as the Virginia Technical Supervisor but currently hold the position as Color and Production Specialist.

Tips and Tricks: Registering the Multi-Purpose Tray

If you are making prints on tracing paper, labels, transparencies, nonstandard paper size stock, or envelopes, load the paper stock into the multi-purpose tray. You can load standard A or B series paper, or inch paper.

To utilize this feature complete the following steps

1. Open the multi-purpose tray.

UBT Chosen as a Top 10 Enterprise Print Management Solution Provider by CIO Review Magazine

CIO Managed Print Services

Employee Highlight: Danielle Eustace

Meet UBT’s employee Danielle Eustace

Hometown: Derwood, MD

Tips and Tricks: Using Secure Print for Windows

Secure Print is a function that enables you to protect confidential documents from other users. To use secure print, you must enter a PIN/password to start a print job. The PIN/password is first set at your desktop prior to sending the print job to the machine.

1. To set the password for the document to print complete the following steps:

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