Guarantees

UBT’s guarantees are designed to give customers greater confidence, stronger protection, and a more risk-aware way to move forward.

Many providers make service claims. UBT takes a stronger
position by emphasizing guarantees that hold the company accountable for response, uptime, and customer satisfaction. On the current website, UBT describes its offering as completely risk free and highlights financially backed guarantees as a core differentiator.

Our guarantees are the foundation of UBT and play a key role in our ability to build trust and develop long-term partnerships.

At UBT, we understand the risk in changing technology vendors and as a truly consultative partner, we are willing to share that risk with our customers with the industry’s only One Year Unconditional Money Back and Exchange Guarantee.

In today’s evolving technological environment, the flexibility to return or exchange your equipment to ensure you have the optimal configuration is paramount to maximizing your managed print services solution.

For more than 25 years UBT has offered the industry’s only 12 month unconditional money back guarantee that allows you to cancel your lease and be fully refunded for lease payments made. Recognized in writing by our leasing partners, UBT’s unconditional money back guarantee provides the flexibility and lease cancellation options that no other MFD provider in the nation is able to match.

Beyond our One Year Unconditional Return or Exchange guarantee, UBT will replace at your request your equipment without charge with a comparable model if for any reason you are not completely satisfied for up to five years from the date of installation.

Explore the guarantees that help make working with UBT feel lower risk and more accountable.