- Customer Vertical: Healthcare
- Customer Description: A large healthcare organization in the Washington, DC area with a multi-location footprint and a complex print environment supporting clinical, administrative, and patient-facing teams.
- Customer Challenge(s): After an unsuccessful transition to another provider, the organization needed to regain control of an oversized, inconsistent print fleet while improving security, standardization, and visibility across locations.
- UBT Solution: UBT delivered a phased print modernization strategy, replacing the copier fleet with the latest Canon technology, reducing excess desktop printers, and supporting a move to adopt a secure cloud print management system. The organization also set to standardize any future desktop printer replacements to a single approved model for stronger security and simpler support.
- Overall Outcome Post-Implementation: The result is a more secure, standardized, and efficient print environment that supports easier management for IT, stronger document security, and a better user experience across the organization’s locations.
