Submitted by Walter Whal on Thu, 05/12/2016 - 12:20
Every company has thousands of moving parts. The success of the company is wholly reliant on how these moving parts work together and complement one another--so it's important to keep the "machine" well-oiled. For example, employees have to be cooperating, communicating, and collaborating both efficiently and reliably. Information has to flow smoothly from Point A to Point B, and sometimes even from Point A to Point Z. Clients have to be respected and appreciated, not simply tolerated.
Submitted by Walter Whal on Tue, 01/12/2016 - 15:18
What is a Wide Format Printer?
Wide or large format printers are much bigger than standard office printers. They can range in size anywhere from 18" to 100" and support large print jobs, such as printers and banners. WFPs are still computer controlled like traditional office printers, but are better suited for businesses with graphic-specific needs.
Submitted by Walter Whal on Thu, 11/12/2015 - 17:30
In today's world, it's crucial for every company to be up-to-date with technology. Technology can either be the keystone of success or the basis of failure, and the difference depends on whether or not that technology is being used to the extent of its power. All the high-tech gadgets in the world still won't do any good if no one takes the time to understand how to use and apply them. Because of this, it's important to spend some time getting to know your technology--so read the box. Skim the instruction manual.
Submitted by Walter Whal on Tue, 10/27/2015 - 18:53
Everything has a story. Long or short, complex or simple, fascinating or lackluster—stories are all around us, and yet, somehow, we still manage to miss out on so many of them. Are we looking in the wrong places? Certainly we search between the covers of books, and though our literary appetites are appeased, we can't help but feel as though we're still missing something. Movies, songs, tales told around the fire—it's all the same. So where are the stories that are taking place around us, every day, coiling forward right before our eyes?
Submitted by Walter Whal on Mon, 06/22/2015 - 09:58
The average phone hold time is 15 and half minutes. That's long enough for your customer to get frustrated. It's long enough for him to forget why he's calling you. It's long enough for him to take his business somewhere where he feels they'll prioritize him.
Your customer does not want to compete with technology issues. Your employee should never have to face the decision: do I give the customer quality service, or do focus on the glaring IT needs?
You can do BOTH when you hire a team specifically cut out for managed IT work.
Tell us a little about yourself: I have spent over twenty years in the imaging systems industry where I've served in many strategic leadership positions including Sales Representative, Copier and Facsimile Sales Manager, Copier Imaging Divisional Manager and Vice President. I graduated with a Bachelor of Arts from North Carolina State University in 1990, earing a dual degree in Business Management and Economics.